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Usage rules

Fair Go Terms & Conditions

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  1. 01PolicyUsage rules
  2. 02CoverageFair Go information site
  3. 03ReviewCurrent edition
  4. 04StandingPublished and active
What do these terms cover?

Overview

About the Fair Go website

Fair Go publishes casino information and guidance. This website does not accept wagers, manage player accounts, receive deposits or complete cash-outs.

Site informationDescription
Website nameFair Go
RoleIndependent casino information, account assistance and guidance for making informed choices.
LanguageEnglish
Regional focusGuidance relevant to Australian readers, including references to official consumer sources.
Intended readersPeople aged 18 or older.
Available featuresCasino guides, topic search, navigation filters and on-site information tools.

These rules govern this website. Fair Go account, transaction, game and promotion conditions are covered by the applicable official terms.

Website use

Using Fair Go information

  • Treat the guides as general information and consult the official rules before acting on account, transaction or promotion details.
  • Check when content was reviewed and whether the original source has since changed.
  • You must not impersonate another person, disrupt website access or transmit harmful material.
  • Do not present Fair Go guides as official provider rules or evidence of regulatory endorsement.

Eligibility

Age and location rules

This website is restricted to people aged 18 or above. Reading its content does not mean a gambling service is lawful where you live.

ACMA states that online casino games and online pokies are prohibited online gambling services in Australia. Review ACMA player advice before choosing whether to use any service.

Account access

Accounts and site features

No account is required to browse this website. Login content explains access procedures but does not sign visitors in. We never ask for passwords, banking information or identity records.

On-site calculators, checklists, selectors and filters provide general guidance. Their output does not verify eligibility, account standing or transaction results.

Promotions

Games, offers and transactions

AreaWhat to check
Game informationReview Fair Go rules, paytables, gameplay details and availability. Images on this site cannot be used to open a game.
Bonus offersConfirm eligibility, deadlines, playthrough conditions, restricted games and conversion rules in the current offer terms.
Promotion codesGET $100 — enter the code only through Fair Go and follow its published redemption conditions.
Deposits and withdrawalsConsult the cashier for available options, applicable limits, charges, review requirements and transaction conditions.

This information website neither issues bonus credit nor processes money. Coverage of a feature does not guarantee its availability through Fair Go.

Linked sites

Third-party websites and sources

Links to authorities, technical resources and support services provide access to primary information. Each destination follows its own usage and privacy rules.

Verify the web address and confirm that its information remains current. Linking to a service does not guarantee access, performance or suitability.

Materials

Content use and sharing

You may view, print or store Fair Go guides for personal use. Observe third-party rights when sharing linked text, branding or images, and never suggest outside endorsement.

We may revise information when source documents, promotions or website functions change. Policy sections indicate their review status.

Liability

Your choices and our limits

Our guides provide broad information rather than individual legal, financial or health advice. We do not control gambling results, account decisions or transaction outcomes.

Relevant legislation determines enforceable duties and protections. Nothing here removes a right that the law does not permit us to exclude.

Disputes

Enquiries, complaints and help

For account or transaction concerns, contact Fair Go through its complaints channel and retain reference numbers and messages. Our contact guide can help you structure the enquiry.

Reports concerning prohibited interactive gambling may be submitted through the ACMA complaint service. Making a regulatory report is distinct from pursuing the return of money.

Open Contact Guide →

Other policies

Privacy, cookies and revisions

See the Privacy Notice for details about website data, and consult the Cookie Notice for information about browser storage. Both policies explain current website practices.

Review status: current.

More information

Useful Policies

Understanding Fair Go terms & conditions

How these Fair Go rules apply

These Fair Go terms & conditions set out the key requirements for accessing an information website focused on the casino brand. Readers can review eligibility, login guidance, promotions, transactions, liability and dispute procedures before considering the services.

This guide summarises the available rules but does not replace the latest conditions published by Fair Go. Account requirements, promotion wording and service access may change, so read the official terms before signing up, adding funds or taking an offer. Do not infer details that have not been published on the official site.

  • Fair Go access is limited to adults aged 18+.
  • Registration details should be complete, accurate and kept up to date.
  • Players must protect their usernames, passwords and other login credentials.
  • Account access should remain with its registered holder unless official rules permit otherwise.
  • Breaching applicable rules or law may lead Fair Go to limit, suspend or terminate access.

Fair Go registration and login

To register, select Sign Up and provide the requested information. To access an existing account, choose Log In, enter the username and password, then confirm Log In. Check all submitted details carefully and revise them whenever personal information changes.

Each login is intended for its account holder. Keep passwords confidential and do not give another person access. Consult Fair Go's official conditions for security, identity and verification rules because the required checks or documents are not published on the official site.

Adult access and responsible play

Fair Go is for adults who are at least 18. Minors must not create an account, fund it, gamble or redeem promotions. This restriction applies on desktop and mobile access.

Set spending boundaries and never use money required for ordinary living costs. Specific responsible-play controls and support organisations are not published on the official site, so seek independent assistance when gambling becomes concerning and check Fair Go for available account settings.

Promotions and cash-out rules

The advertised introductory package is the AU$1,000 welcome bonus. Before accepting it, confirm qualification rules, eligible activity, exclusions and expiry details with Fair Go. A minimum deposit, wagering multiple, free-spin allocation and validity period are not published on the official site.

Use the published promotion code with the qualifying deposit to receive the advertised extra amount, redeemable once. This deposit bonus has no cash-out limit; that condition must not be applied to other promotions or withdrawals.

Fair Go also features a VIP programme, cashback of up to 40% and Fair Go X drops every three months. Check the relevant promotion conditions for participation requirements, schedules and restrictions before joining.

Transactions, liability and disputes

Available transaction methods, withdrawal timing and a minimum cash-out amount are not published on the official site. The operator, licensing body and licence details are also not stated. Review the cashier and official rules for options, fees, limits, checks and withdrawal conditions before depositing. Do not assume any minimum withdrawal.

This website cannot promise continuous availability, completed transactions, active promotions or particular Fair Go results. Users remain accountable for following official rules, relevant law and their account obligations. Review current Fair Go information before making financial or service decisions.

Raise complaints with Fair Go through 24/7 live support and retain the relevant account, payment and promotion records. If the matter remains unresolved, request its formal complaint procedure and available escalation path. An email address, regulator and external dispute service are not published on the official site.

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